Mediation is a structured and confidential process intended to assist in the resolution of a dispute or conflict between two or more participants (i.e. individuals or groups). The process is guided or managed by an impartial person, the mediator.
What Is Mediation?
The participants who choose to resolve their dispute through mediation are responsible for defining or identifying the issues they want to resolve. The participants are also responsible to determine the outcome, whether or not they are able to reach agreement on all or on specific issues.
The mediator’s role is limited to managing the process, does not give advice, pass judgement or determine the outcome.
The mediation process is voluntary, and confidential.
How can it be useful to me?
A mediator can uncover and help participants address the underlying issues that often serve to complicate and fuel disputes. Underlying issues may include unidentified or unmet needs, concerns, grievances, or fears that often exist in disputes where there is a relationship between the participants. Finding resolution is particularly critical in situations where it is necessary for the disputants to continue to deal with each other after the dispute has been resolved.
An additional benefit of mediation is that it may serve to teach the participants new approaches and skills related to communication, problem solving and conflict management.
How can I be sure if I will receive good service from a mediator?
Although mediation is an unregulated profession, there are a number of qualified mediators with certification or accreditation. Mediators who belong to a regulated professional organisation or conflict resolution organization are often certified in their field of practice. They are also subject to a code of ethics and professional rules of conduct and discipline.
What about fees?
Mediation fees vary. Some mediation services are free of charge.
How do I find a family mediator?
Click on “ADR Connect” on our website. This is a searchable database of our practitioners. You may search by various criteria including: Service Provided, Areas of Expertise, Cities Serviced and more. Most profiles include a biography and/or resume to assist you in selecting the best practitioner to assist with your situation.
